David Hagan

Note: only device owners can edit these fields. To change your air quality sensor's latitude, longitude, or timezone, navigate to your Devices tab and select (double-click) the sensor you would lik...

To remove users from a Team, navigate to the Team you would like to modify in the console and navigate to the Members tab (second tab on the team page). Find the user you would like to remove from ...

Note: Only current administrators can add or remove new administrators. You may have up to three administrators in a given team. To add or remove administrators from your Team, navigate to the Tea...

Collecting logs from a QuantAQ Air Quality Sensor can help QuantAQ debug devices, especially when they cannot connect to the cellular network. Error logs are stored locally on the µSD card in a log...

Sharing data with outside collaborators can be done in one of two ways: You can download data yourself via the web app or the API and share it directly with your collaborators via a file-sharing s...

Before submitting a support request, please check the knowledge base and community page for similar issues.    To submit a support request, click Submit a request, located in the navigation bar at ...

To access low-level raw data (i.e., sensor voltages, individual particle bin concentrations, etc) on the QuantAQ Cloud platform, you must have 'researcher' privileges. To gain these privileges, you...

Note: to invite new members to a Team, you must be an admin of the team.   To add a member to your team: Navigate to the Members tab on a Teams page and click the Invite Members button on the upp...

To add a new device to a team, you must be an administrator of that team. Assuming this is true, within your given team, navigate to the Devices tab and click the "Add Device" button in the upper r...

After a colleague adds you to their team, you should receive a notification in the QuantAQ cloud console in the lower left-hand corner near your avatar/initials (small bell icon). If you do not see...